At G&C Mutual Bank, we provide updates on scams to help our members stay safe from cybercrime. We have recently been advised of the following Australia Post phishing scams, which could affect you, your family, or your friends.

One recent scam involves receiving an email from someone pretending to be from Australia Post. The fraudulent email offers you a “free gift” and prompts you to click on a link to take a survey.


Here is an example:


Once clicked, the link will lead you to a fraudulent “Australia Post Loyalty Program” that has been designed to steal your personal and financial information via a fake survey.


Here is an example:

Scam Australia Post survey example

Should you receive one of these emails, please delete it. Do not click on any links or supply any personal details.

Another Australia Post scam that has been circulating recently involves fraudulent text messages advising you of an attempted delivery. These text messages will prompt you to click on a link to “reschedule delivery options”.


Once clicked, the link will lead you to a fraudulent MyPost webpage that has been designed to steal your personal and financial information.

Here’s an example:

Fraudulent Australia Post missed delivery message example


If you receive this type of fraudulent text message, please delete it immediately. Do not click on any links contained in the text or supply any personal information.


Kindly note that Australia Post will never email, call, or text message you to ask for personal information, financial information, or a payment.

To find out more about scams targeting Australia Post customers, please visit Scam alerts on the Australia Post website. Further information about scams is available on our Security News page.


Need help?

If you believe someone has gained access to your personal information, even if the scam appears unrelated to your finances, you should contact your bank immediately. A timely response can be critical in giving you the best chance to stem any loss.

  • If you have concerns about your G&C Mutual Bank account, contact us on 1300 364 400.
  • You can find out how scams work, how to protect yourself, what to do if you’ve been scammed or report a scam to the Australian Competition and Consumer Commission (ACCC) via the Scamwatch website.