SMS One Time Password is free and easy to use service to help you bank online in a safe and secure environment by utilising your mobile phone as an extra layer of security. It provides a once-only password (the One Time Password) which is generated and sent to your mobile phone to verify your transactions.

SMS One Time Password will allow you to:

  • Change your personal details (including access code)
  • Register new personal (external) payees, and update the details of existing (external) payees
  • Make external transfers to non-registered (external) payees
  • Term Deposit Maintenance
  • Online PIN Change

Follow these simple steps:

  1. Sign into Online Banking
  2. Visit the "Maintenance" tab and select "Setup Security Options"
  3. Select “Request” to register your mobile phone to receive SMS OTP
  4. Check the mobile number displayed on the screen and select "Request"
  5. Click on the "OK" button to proceed.
  • Additional security for your accounts
  • Protect your accounts from unauthorised access by fraudsters
  • Free and easy to use service
  • Change the PIN on your card