General Security

Scammers are becoming increasingly sophisticated in how they deliver scams, taking advantage of new technology and communication methods to try and slip under your radar. Online platforms and mobile technology such as emails, social networking sites, smartphones and tablets make it easier to connect with people around the world and communicate in real time anonymously, privately or publicly. Unfortunately, scammers will use this to their advantage, unafraid to adopt a personal touch and contact you at home, on your phone or even at your door. They will often pose as a person or an organisation that you know and trust.

Stay one step ahead of scammers. If you find yourself the target of a scam, stop and ask yourself, “Does this seem right?”

• Don't respond: Ignore suspicious emails, letters, house visits, phone calls or SMS - press 'delete', throw them out, shut the door or just hang up
• Watch out for slick tricks: Don’t be fooled by professional-looking websites, fake documents, glossy brochures, technical jargon
• Don't let scammers pressure you: Scammers will try to instil a sense of urgency, guilt, anxiety or fear to get what they want
• Protect your identity: Your personal details are private and invaluable, don’t just give them away to anyone

Visit the Australian Government’s SCAMwatch (www.scamwatch.gov.au) website to access information on scams that target Australian consumers and small businesses. You can find out how scams work, how to protect yourself and what to do if you’ve been scammed.