Scammers are becoming increasingly sophisticated in how they deliver scams, taking advantage of new technology and communication methods to try and slip under your radar. Online platforms and mobile technology such as emails, social networking sites, smartphones and tablets make it easier to connect with people around the world and communicate in real time anonymously, privately or publicly. Unfortunately, scammers will use this to their advantage, unafraid to adopt a personal touch and contact you at home, on your phone or even at your door. They will often pose as a person or an organisation that you know and trust.
Visit the Australian Government’s SCAMwatch (www.scamwatch.gov.au) website to access information on scams that target Australian consumers and small businesses. You can find out how scams work, how to protect yourself and what to do if you’ve been scammed.
Contact us before you travel overseas so we can monitor your account more closely. You will also avoid transactions on your cards being stopped by us when we detect overseas purchases.