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Protect yourself against remote access scams

Remote access scams try to convince you of a computer or internet problem requiring you to download software or provide access to fix the problem, giving scammers direct access to your device.

Sydney Service Centre - Cash Withdrawals on 13th August

Please be advised that due to maintenance in our Sydney Service Centre on the morning of Tuesday 13 August, members may be unable to make cash withdrawals in this Service Centre during this time.

Scams Awareness Week 2019

This Scams Awareness Week, which runs from 12-16 August 2019, Australians are urged to test whether they can spot a scam or are likely to fall victim to a scam.

*Promotion starts 9:00 AM 15/9/2019. Ends 11:55 PM 3/11/2019. Open to AUST residents who fulfil the entry/eligibility requirements. Prize is a Travel Package for 2 to a Denver Nuggets Home Game valued at $18,000 (inc GST). Travel dates apply. Prize draw 3:00 PM 11/11/2019 at Level 2 11 York Street Sydney NSW 2000. Winners notified via Email by 12/11/2019 and published at 22/11/2019. Promoter is Western Union Business Solutions (Australia). ABN 24 150 129 749. Level 12, 1 Margaret Street Sydney NSW 2000. Authorised under NSW Permit No. LTPS/19/37297, ACT Permit No. TP 19/04011 and SA Permit No. T19/1381. For full T&C’s refer to


  • 1 Interest rate on purchases. Eligibility criteria, terms & conditions and fees & charges apply.
  • 2 Eligibility criteria, terms & conditions and fees & charges apply. Maximum loan to valuation ratio 80% without Lender’s Mortgage Insurance. You must direct your whole pay amount to the First Home Premium Transaction Account each pay day, or deposit a minimum of $2,000 each month, to qualify for ongoing transaction fee exemption.
  • 3 Comparison rate based on $150,000 loan over 25 years. WARNING: This comparison rate is true only for the examples given and may not include all fees and charges. Different terms, fees or other loan amounts might result in a different comparison rate.