Security

Familiarise yourself with our information and security tips to help keep your credit card and debit card secure, and to bank safely and securely online.

General Security

Information and tips to help identify common scams and keep you and your money safe.

Card Security

Information and tips to help keep your credit card and debit card secure.

Online Banking Security

We are committed to your security and privacy with a range of security measures to help you bank safely and securely online.

For lost, stolen or captured cards

Call G&C Mutual Bank on 1300 364 400, 24 hours a day, 7 days a week.

For overseas assistance, call us on +61 2 9307 5400 or contact Visa Global Customer Assistance +1 303 967 1090 (international) or the VISA International Hotline specific to the country you are in.

Travelling Overseas

Contact us before you travel overseas so we can monitor your account more closely. You will also avoid transactions on your cards being stopped by us when we detect overseas purchases. Read more about staying financially safe overseas to ensure your travels are memorable for all the right reasons.

Additional Information

General Security

Card Security

Online Banking Security

Harmony Week at G&C Mutual Bank

Mutual Value Measurement Accreditation

We're ready to help you