We're excited to announce that G&C Mutual Bank has received Canstar's 2022 Customer-Owned Bank of the Year – Home Loan Refinance Award.

This is a fantastic achievement for G&C Mutual Bank and confirms our ongoing commitment to providing products that offer great value.

Canstar Customer Owned Bank of the year - Home Lona Refinance 2022

Canstar’s Home Loan Refinance Award uses a sophisticated and unique methodology 
to find financial institutions that provide the strongest combination of products and services across the Australian home loan refinance market.

According to Canstar "The award aims to give recognition to institutions offering outstanding value home loans as well as additional services that benefit property owners in making an informed decision when refinancing their mortgage".

To arrive at a total score for each provider, Canstar Research considers four categories that make up a customer’s journey through the life of a home loan:

  • the application and settlement process
  • the day-to-day management of the home loan product
  • the availability of customer assistance and support through the life of the home loan
  • the ease and speed of closing the home loan.

The institution which cumulatively receives the highest score in their category across the areas of consideration is awarded a Home Loan Refinance Award.

We’re proud that our products continue to be independently recognised by finance industry experts for their great value, flexibility and innovative features. Contact us to find out more about our award-winning products or visit our awards page. We're ready to help you.