Members are advised that the functionality to open new Term Deposits via Online Banking is currently unavailable. Please contact us on 1300 364 400 for assistance opening a Term Deposit. We apologise for any inconvenience.
We will notify you of any pending transactions or outstanding balances that need to be paid prior to closing the account. Once the account is closed Visa cards issued in relation to that account will also be cancelled.
A: To help you control how you use your card, you can request to decrease your credit card limit at any time by contacting our Member Service team, emailing email@example.com or completing an online form.
To decrease your limit:
Please note decreasing you card limit means you will have a permanently lower limit. You would need to apply for a credit limit increase in order to increase that limit again at a later date.
To get a credit limit increase you will need to reapply and provide information and supporting documentation on current employment, income, assets, liabilities and expenses. We will then verify the information and assess your request.
A: A credit card account only has one credit limit which applies to all cards and cardholders. Only the primary cardholder can apply to change the credit limit of their credit card account.
A: Interest is charged to your account on the last day of your statement period. The easiest way to avoid paying interest is to always pay your statement’s closing balance on time, and not make any cash advances.
If you've been paying interest on purchases, you can regain your interest-free period by:
Some other tips to help you minimise interest include: