A: New users - Once the new release is available in the app stores, you can access the latest version of the Mobile App.
Existing users - Once the new release is available in the app stores, existing users will be informed that an update for the Mobile App is available via a message to their smartphone, such as “There are new updates available”.
Depending on a user’s personal smartphone setting the Mobile App will either be automatically or manually updated.
For users who have automatic updates enabled, the Mobile App will be updated the next time they connect via Wi-Fi
If users have manual updates enabled, they will be directed to the app store to update the Mobile App.
Please note: If you are still having any issues downloading the Mobile App, we recommend you delete your old G&C Mutual Bank Mobile App and download the new Mobile App from the relevant app store for your device.