SMS One Time Password (SMS OTP) is a free and easy to use service to help you bank online in a safe and secure environment by utilising your mobile phone as an extra layer of security. An SMS OTP is a random six-digit number that is generated by the system when performing certain transactions. It will be sent to your mobile phone via SMS to provide an extra level of authentication for certain transactions.
An SMS One Time Password is required to complete certain transactions in Online Banking including:
The SMS One Time Password service is now compulsory for certain Online Banking transactions. The mobile phone number you provide us with will automatically be enrolled for the free SMS One Time Password service. Please ensure that your mobile phone number is correct and remains up to date in Online Banking.