Members are advised that Phone Banking is currently unavailable and we are working with our provider to resolve the issue. Please note that Online Banking and our Mobile App are not impacted. We apologise for any inconvenience.
Shopping online with Visa is a simple, convenient and safe way to make purchases, 24 hours a day, 7 days a week.
Keep us up to date if you change your contact details including home, work and mobile numbers and your email address. This will assist us in contacting you quickly if we detect suspicious transactions.
It is also important to protect yourself when using ATMs and eftpos.The easiest way to keep your money safe and reduce the chance of becoming a victim of card fraud is to protect your PIN. Your PIN is the secret code that protects your card transaction account. Make it a habit to protect your PIN:
Refer to our ePayments Conditions of Use contained within Account and Access Facility Terms & Conditions for more information.