As a result of congestion on the Telstra network impacting 1300 numbers, Members may not be able to connect with us using our 1300 364 400 number. Please try our direct line (02) 9307 5400. Members may also experience intermittent issues using our Phone Banking service. We are working with our providers to resolve these issues, and apologise for the inconvenience. There is no impact to our Online Banking or Mobile App services.

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Visa Debit Card

Our Visa Debit Card offers quick, secure and convenient access to your money in person, online, overseas and over the phone.

 

Use your G&C Mutual Bank Visa Debit Card anywhere Visa is accepted. Withdraw cash from ATMs or eftpos, make purchases virtually anywhere in Australia or throughout the world, and shop or pay bills over the phone or internet.

 

Enjoy the convenience of paying directly from your account, with all of the security you’d expect from Visa.

  • Spend and access your own money
  • Easy and secure everyday purchases with Visa payWave
  • Use in person, online or over the phone where Visa is accepted

To use your card, you will first have to activate it using one of the 3 options below:

  • Login into Online Banking and select "Activate Your Card" from the "Services" drop down menu at the top of your screen
  • Log into the Mobile App, click the menu button in the top left corner and select "Cards" from the drop down menu
  • Call us on 1300 364 400 and we can assist you over the phone

Call G&C Mutual Bank on 1300 364 400, 24 hours a day, 7 days a week.

 

For overseas assistance, call us on +61 2 9307 5400 or contact Visa Global Customer Assistance +1 303 967 1090 (international) or the VISA International Hotline specific to the country you are in.

Contact us before you travel overseas so we can monitor your account more closely. You will also avoid transactions on your cards being stopped by us when we detect overseas purchases.

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Any advice or information on this site does not take into account your personal objectives, financial situation or needs and you should consider whether it is appropriate for you. Please review G&C Mutual Bank's Terms and Conditions before acquiring the product.

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